body.page-id-17998{background:#080d10}.page-id-17998 .entry-title{display:none}.afs{box-sizing:border-box;width:100%;max-width:1180px;margin:0 auto;padding:38px 24px 52px;color:#c2cbd2;font-family:inherit;font-size:15px;line-height:1.75}.afs *{box-sizing:border-box;min-width:0}.afs header{text-align:center;margin-bottom:28px}.afs h1{display:block;color:#f4f6f8;font-size:36px;line-height:1.3;margin:14px 0}.afs h2{color:#f1f4f6;font-size:23px;line-height:1.4;margin:14px 0}.afs h3{color:#f1f4f6;font-size:18px;line-height:1.5;margin:12px 0;overflow-wrap:anywhere}.afs p{margin:8px 0 16px}.afs-icon{display:inline-flex;width:48px;height:48px;padding:11px;border-radius:14px;background:#23151b;color:#ff4551;border:1px solid #503039}.afs-icon svg{width:100%;height:100%}.afs a{color:#f0a0a7;text-decoration:none;transition:color .2s}.afs a:hover{color:#ff4551}.afs .afs-button,.afs button{display:inline-flex;align-items:center;justify-content:center;min-height:44px;background:#ed1738;color:#fff;border:1px solid #ed1738;border-radius:10px;padding:10px 19px;font:inherit;font-weight:600;cursor:pointer;transition:background .2s,transform .2s}.afs button:hover,.afs .afs-button:hover{background:#cf1230;color:#fff;transform:translateY(-1px)}.afs-card{padding:25px;margin:22px 0;background:#11191e;border:1px solid #29353d;border-radius:16px;box-shadow:0 10px 30px #0002}.afs-summary{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;margin:24px 0}.afs-summary>div{padding:16px 20px;border:1px solid #2c363e;border-radius:12px;background:#121a20}.afs-summary strong{font-size:23px;color:#f3f5f7;margin-right:9px}.afs-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px}.afs-grid .afs-card{margin:0}.afs label{display:block;color:#e2e7eb;margin:16px 0 7px;font-weight:500}.afs input,.afs select,.afs textarea{width:100%;max-width:100%;background:#0b1217;color:#eef1f3;border:1px solid #35414b;border-radius:9px;padding:12px;font:inherit;line-height:1.5;transition:border-color .2s,box-shadow .2s}.afs select{min-height:48px;text-overflow:ellipsis}.afs textarea{resize:vertical;min-height:120px}.afs input:focus,.afs select:focus,.afs textarea:focus{outline:0;border-color:#ef4356;box-shadow:0 0 0 3px #ff455115}.afs form button{margin-top:16px}.afs-status{display:inline-flex;font-size:12px;font-weight:600;border:1px solid currentColor;border-radius:20px;padding:3px 11px}.afs-open{color:#f58b83;background:#f55a4010}.afs-in_progress{color:#dfb968;background:#dfb96810}.afs-resolved{color:#66c69e;background:#66c69e10}.afs-closed{color:#a0acb6;background:#a0acb610}.afs-conversation{display:flex;flex-direction:column;gap:16px;margin:24px 0}.afs-message{padding:18px;border:1px solid #303d46;border-radius:14px;max-width:90%;width:90%;background:#182229;overflow-wrap:anywhere}.afs-message-admin{align-self:flex-start;border-color:#425047}.afs-message-customer{align-self:flex-end;background:#211b23;border-color:#49323c}.afs-message time{display:block;font-size:12px;color:#96a3ae}.afs-message p{white-space:normal;margin:9px 0 0}.afs-secondary{display:inline-flex;min-height:44px;padding:9px 17px;border:1px solid #384a43;border-radius:10px;color:#b1d9c3!important}.afs-whatsapp{margin-top:30px}.afs-pager{display:flex;justify-content:space-between;flex-wrap:wrap;gap:12px;margin:18px 0}.afs-pager a{padding:6px}.afs-success{border-left:3px solid #66c69e;padding:8px 18px;background:#66c69e0a;border-radius:9px;margin-bottom:22px}.afs [role=alert]{color:#ffafb5}.afs-admin{max-width:1400px;background:#0b1115;border-radius:15px;margin:20px 0}.afs-admin .afs-summary{grid-template-columns:repeat(4,minmax(0,1fr))}.afs-table{overflow:auto}.afs table{width:100%;border-collapse:collapse;font-size:13px}.afs th,.afs td{text-align:left;padding:12px;border-bottom:1px solid #2c3942}.afs th{color:#fff}.afs a:focus-visible,.afs button:focus-visible{outline:2px solid #ff6878;outline-offset:3px}@media(max-width:767px){.afs{padding:24px 18px 36px}.afs h1{font-size:29px}.afs h2{font-size:21px}.afs-grid{grid-template-columns:1fr}.afs-card{padding:20px 17px}.afs-summary{gap:8px}.afs-summary>div{padding:12px 8px;font-size:12px;text-align:center}.afs-summary strong{display:block;margin:0}.afs-message{width:100%;max-width:100%;padding:15px}.afs-admin .afs-summary{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(prefers-reduced-motion:reduce){.afs *{transition:none!important}}

/* Compact customer ticket list; conversation/admin layout unchanged. */
.afs-ticket-list{display:flex;flex-direction:column;gap:10px}
.afs-ticket-row{display:grid;grid-template-columns:90px minmax(0,1fr) auto;align-items:center;gap:16px;padding:16px 18px;background:#11191e;border:1px solid #29353d;border-radius:12px;transition:border-color .2s,background .2s}
.afs-ticket-row:hover{border-color:#6b3440;background:#151d23}
.afs-ticket-number{font-size:13px;font-weight:600;color:#dfe5e9}
.afs .afs-ticket-main h3{font-size:15px;margin:0 0 5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;line-height:1.5}
.afs-ticket-meta{display:flex;flex-wrap:wrap;gap:3px 9px;font-size:12px;color:#9eabb5;line-height:1.6}
.afs-ticket-meta> :not(:first-child)::before{content:"•";margin-right:9px;color:#63727c}
.afs-ticket-actions{display:flex;align-items:center;gap:14px;white-space:nowrap}
.afs-ticket-actions .afs-status{font-size:11px;padding:2px 9px}
.afs .afs-ticket-actions a{font-size:13px;text-decoration:none;min-height:40px;display:inline-flex;align-items:center;color:#bdc8d0}
.afs-ticket-row:hover .afs-ticket-actions a{color:#ff6775}
.afs-ticket-pagination{display:flex;justify-content:center;align-items:center;flex-wrap:wrap;gap:6px;margin:22px 0}
.afs-ticket-pagination a,.afs-ticket-pagination [aria-current]{display:inline-flex;min-width:40px;min-height:40px;align-items:center;justify-content:center;padding:6px 12px;border:1px solid #303d47;border-radius:8px;text-decoration:none}
.afs-ticket-pagination [aria-current]{border-color:#a3394a;background:#371b24;color:#fff}
.afs .afs-whatsapp{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:16px 18px;margin-top:22px;box-shadow:none;border-radius:12px}
.afs-whatsapp p{margin:0;font-size:13px}.afs-whatsapp p+p{color:#96a4af;font-size:12px}
.afs-whatsapp .afs-secondary{flex-shrink:0;font-size:13px;text-decoration:none}
@media(max-width:900px){.afs-ticket-row{grid-template-columns:80px minmax(0,1fr)}.afs-ticket-actions{grid-column:2;justify-content:space-between}}
@media(max-width:767px){.afs-ticket-row{grid-template-columns:minmax(0,1fr);gap:6px;padding:13px 15px}.afs-ticket-actions{grid-column:1;margin-top:3px}.afs .afs-ticket-main h3{font-size:14px}.afs-ticket-number{font-size:12px}.afs-ticket-meta{font-size:11px;gap:3px 7px}.afs-ticket-meta> :not(:first-child)::before{margin-right:7px}.afs .afs-whatsapp{align-items:flex-start;flex-direction:column;gap:10px}}